Terms of Use
Shuffle Works, Inc. d/b/a Shuffle Studio
Effective Date: April 11, 2026
These Terms of Use (“Terms”) govern your access to and use of the website located at shufflestudio.io (the “Site”), the client portal, and the digital systems design, development, hosting, and management services (collectively, the “Services”) provided by Shuffle Works, Inc., a Delaware corporation doing business as Shuffle Studio (“Company,” “we,” “us,” or “our”).
By accessing or using the Site or Services, you (“you” or “User”) agree to be bound by these Terms. If you are using the Site or Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms. If you do not agree, do not access or use the Site or Services.
1. Overview of Services
Shuffle Studio is a digital systems studio that designs, develops, hosts, and manages technology infrastructure for organizations. The specific scope, deliverables, timeline, and fees for any engagement are defined in a separate written agreement (a “Service Agreement”). In the event of a conflict between these Terms and a Service Agreement, the Service Agreement will control with respect to the subject matter of that engagement.
2. Eligibility
The Site and Services are intended for use by businesses and organizations. By using the Site or Services, you represent that you are at least eighteen (18) years of age and have the legal capacity to enter into binding contracts. If you are accessing the Site or Services on behalf of an entity, you represent that you are authorized to accept these Terms on behalf of that entity.
3. User Accounts and Client Portal
Certain features of the Services require you to create an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately at hello@shufflestudio.io if you become aware of any unauthorized use of your account. We reserve the right to suspend or terminate your account at any time if we reasonably believe you have violated these Terms, subject to the notice provisions in any applicable Service Agreement.
4. Intellectual Property
Client Deliverables. Upon full payment of all fees due under the applicable Service Agreement, you own the custom deliverables created specifically for you, including your website content, custom configurations, CRM data, and media assets that you provide or that are created for your project (“Client Deliverables”). Ownership transfers upon receipt of final payment unless otherwise specified in the Service Agreement.
Company Retained Rights. The Company retains all rights, title, and interest in and to: (a) pre-existing materials — tools, libraries, frameworks, code, templates, methodologies, and know-how that existed prior to the engagement or were developed independently; (b) general knowledge — skills, techniques, concepts, and general knowledge gained during the engagement that are not specific to your proprietary business information; and (c) open-source components — any open-source software incorporated into your deliverables remains subject to its respective license.
Portfolio Rights. Unless you notify us otherwise in writing, you grant the Company a non-exclusive, royalty-free, perpetual license to display your project name, a general description of the work performed, and non-confidential screenshots or case study materials in our portfolio, website, and marketing materials.
Site Content. All content on the Site is the property of the Company or its licensors and is protected by United States and international intellectual property laws. You may not reproduce, distribute, modify, create derivative works from, or publicly display any Site content without our prior written consent.
5. Partnership Agreements and Ongoing Services
Ongoing hosting, maintenance, and support engagements (“Partnerships”) are billed on a monthly recurring basis. Either party may terminate a Partnership by providing thirty (30) days’ written notice. Termination is effective at the end of the current billing period following the expiration of the notice period.
Upon termination, the Company will, at your request, provide a complete export of your data in a standard, machine-readable format within thirty (30) days. We will provide reasonable transition assistance as described in the applicable Service Agreement. Following the data export and a reasonable transition period (not to exceed sixty days after termination), we will delete your data from our active systems, except as required for legal compliance or as specified in our Privacy Policy.
6. Payments
All fees are set forth in the applicable Service Agreement or displayed on the Site at the time of purchase. Prices are stated in United States Dollars (USD). Payments are processed through Stripe, Inc. — we do not store your payment card information on our servers. Project-based engagements require a deposit before work commences, with the remaining balance due upon completion or as specified in the Service Agreement. Monthly Partnership fees are billed automatically to the payment method on file.
Amounts not paid when due will bear interest at the lesser of one and one-half percent (1.5%) per month or the maximum rate permitted by applicable law. The Company reserves the right to suspend Services for any account with a balance more than fifteen (15) days past due, upon five (5) business days’ written notice. Absent a Service Agreement provision to the contrary, fees for completed work are non-refundable; unused prepaid amounts for Services not yet rendered are refundable on a pro rata basis.
7. Acceptable Use
When using the Site or Services, you agree not to: (a) use the Site or Services for any unlawful purpose; (b) attempt to gain unauthorized access to any portion of the Site, other accounts, or connected systems; (c) use automated means (bots, scrapers, spiders) to access or collect data without prior written consent; (d) interfere with or disrupt the integrity or performance of the Site or Services; (e) upload or transmit malicious code, viruses, or harmful technology; (f) impersonate any person or entity; (g) transmit unsolicited commercial communications; or (h) reverse engineer, decompile, or disassemble any portion of the Site or underlying software.
8. Form Submissions
By submitting information through any form on the Site, you represent that the information is accurate and that you have the authority to provide it. You consent to our collection and use of the submitted information as described in our Privacy Policy. Form submissions are protected by Cloudflare Turnstile to prevent automated or fraudulent submissions.
9. Disclaimers
THE SITE AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
The Company does not guarantee specific business outcomes, revenue increases, search engine rankings, or other results from the use of the Services. Any projections or examples provided during the sales process or in marketing materials are illustrative only and are not guarantees. The Services may integrate with or rely upon third-party platforms; we do not warrant the availability, accuracy, or reliability of any third-party service.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL THE COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SITE OR SERVICES, REGARDLESS OF THE THEORY OF LIABILITY AND WHETHER OR NOT THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
THE COMPANY’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES PAID BY YOU TO THE COMPANY DURING THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) FIVE HUNDRED UNITED STATES DOLLARS ($500.00). THESE LIMITATIONS APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
11. Indemnification
You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, agents, and affiliates from and against any claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Site or Services; (b) your breach of these Terms; (c) your violation of any applicable law; or (d) content or materials you provide to us, including any claim that such content infringes the rights of a third party.
12. Dispute Resolution
Governing Law. These Terms will be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles.
Informal Resolution. Before initiating any formal proceeding, the parties agree to attempt in good faith to resolve any dispute through informal negotiation within thirty (30) days of written notice.
Jurisdiction and Venue. If a dispute cannot be resolved informally, the parties agree to submit to the exclusive jurisdiction and venue of the state and federal courts located in New Castle County, Delaware.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, EACH PARTY IRREVOCABLY WAIVES ANY RIGHT IT MAY HAVE TO A TRIAL BY JURY IN ANY LEGAL PROCEEDING ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES.
13. General Provisions
These Terms, together with our Privacy Policy and any applicable Service Agreement, constitute the entire agreement between you and the Company with respect to the subject matter hereof. If any provision is held invalid, illegal, or unenforceable, the remaining provisions remain in full force and effect. The failure of either party to enforce any provision will not constitute a waiver. You may not assign these Terms without our prior written consent; the Company may assign these Terms in connection with a merger, acquisition, or sale of substantially all of its assets.
Neither party will be liable for any failure or delay in performing obligations (other than payment) where such failure results from circumstances beyond reasonable control, including natural disasters, acts of government, pandemics, internet or telecommunications failures, cyberattacks, or labor disputes. All notices must be in writing and will be deemed given when delivered personally, sent by confirmed email, or three (3) business days after being sent by certified mail. Notices to the Company should be sent to hello@shufflestudio.io.
14. Changes to These Terms
We reserve the right to modify these Terms at any time. When we make material changes, we will update the “Effective Date” and, where appropriate, notify active clients via email. Your continued use of the Site or Services after the revised Terms become effective constitutes acceptance. If you do not agree to the revised Terms, you must stop using the Site and Services.
15. Contact Us
If you have questions about these Terms, please contact us:
Shuffle Works, Inc. d/b/a Shuffle Studio
Email: hello@shufflestudio.io
Web: shufflestudio.io/get-started
These Terms of Use are provided for informational purposes and do not constitute legal advice. Shuffle Works, Inc. recommends consulting with a licensed attorney for guidance on compliance with applicable laws.